A Personal Letter from the co-Founder:
Hi, I am Raquel the co-founder of IHearU app.
I contemplated between a formal introduction or a personal note and decided I would do with the latter. IHearU was born out of my personal journey in mental wellness, and how I frequently felt like I didn’t know where to turn to for my mental health, other than counselling/therapy.
While therapy was a great option for me, affordability and readiness was sometimes an issue. I soon realise that sometimes I just needed a listening ear without a mental health professional providing a certain direction or therapeutic modality - but who?.
Even with caring family and friends willing to listen, I hesitated to share everything because I didn’t want to put it on them. Yet, I deeply craved an impartial ear—a safe space where I could freely express my thoughts without judgment, guilt, or worry - someone willing.

Day by day, this growing mental health gap increases and my heart aches knowing the youngest suicide age in Singapore is a child 10 years of age and 1 in 2 individuals actually face loneliness and a profound sense of disconnect. I can’t help but wonder: Could having a listening ear change these statistics?

While therapy and community support exist, many people still hold reservations - is it stigma? is it accessibility? is it privacy?. This gap inspired us to create a service where empathetic, sincere, and authentic listening becomes the foundation—a simple yet transformative starting point for connection and healing. Because “Being heard is more than listening—it’s about feeling seen, understood, and gaining the courage to take your next step.”

We envision a future where everyone has access to a listening ear. Although we are still in the early days, we’re humbled to see mental wellness professionals from various fields joining us, united in this belief and ready to provide the listening ear so many need.

For all the twists and turns life brings, what’s on your mind matters!
There is no conversation too small & what we want to offer you is a genuine listening ear as you put one foot in front of the other, building mental resilience for another day.

The first session is on us & if you have read this far, thank you so much for listening!
Hoping you have a great day.

Regards,
Raquel
Co-founder IHearU App
Download the App Here