Create a world that feels heard.

Connecting you with Callers seeking someone with the heart to hear.

Meaningful work that is rewarding (& inclusive).

We believe that providing mental wellness support can be holistic and inclusive. At IHearU, being a Listener and providing authentic listening does not only exist with ‘therapy’ or counselling. It exist truly with the right heart and mind to help others feel heard.

Whether you are a student, social worker, housewife or someone looking for meaninful side hustle, you can join us and be a IHearU Listener. If you are a mental health professional, join us as Listener+.

through authentic listening

Help others with:

Why be a Listener?

Rewarding

Whether it’s extra income or a full-time helping career. Set and earn from your own set rates, and even more with incentives and membership tiers.

Purposeful Journey

Begin your helping journey and better someone’s life through the powerful act of authentic listening.

Support Innovation

Pioneer the change towards mental health stigma & positive help-seeking behavior through innovation as we develop the first listening platform for mental wellness.

Flexibility

Have full control of your schedule. Fix your availability for callers to book sessions with you.

Accessible Platform

All-in-one platform with fuss-free booking, scheduling, payment, varying communication channels, and collation of reviews & ratings.

Listener FAQs

  • IHearU is the first and only mental health app that provides mental wellness services through the defined term, ‘Listeners’. We believe that the primary feeling of being heard by someone who listens (with empathy, without judgement / advice-giving) has immeasurable therapeutic impact to one’s mental health. Research can back this up too!.


    We operate via a Listener Marketplace where Callers,
    (1) can select from a range of Listener / Listener+,
    (2) make an informed decision with community-generated ratings and reviews and (3) schedule session(s) to be heard.

  • We offer our Callers 2 types of Listener(s), Listener & Listener+

    Listeners should have a background in social work / counselling / psychological first aid, and would be vetted via a call with our Moderators.
    (The basic qualification is a Psychological First Aid Certification, which can be obtain at Red Cross Singapore)

    Listener+ are required to be mental health professionals such as counsellors and psychologists (certified by their relevant Masters, PhD degrees and licences).

  • We are humbled to have you. If you meet the qualifications in Question 2, click here to submit your application to become a listener.

  • Not for the time being.
    However, we plan to offer listening workshops for our listeners in the future.

    In the meantime, we provide a Listener Success Handbook with valuable tips and best practices. This guide is available in the app and will be emailed to you once your application is successful.

  • You can manage your availability through the app by updating your schedule in the “Schedule” section. Set your preferred working hours and update them as needed.

    Callers can see your profile and request a session based on your availability . On the scheduled date and time, click “Join Session” in “Appointments” to connect with your Caller/Client.

    You will receive a notification once the Caller/Client confirms their booking.. All sessions are automatically accepted as it is based on the availability that you have input. 

  • No, only callers can initiate sessions. Your role is to be available and ready to support when a caller books a session.

  • Sessions typically range from 30 to 50 minutes. Do note that the app will end at 60 minutes automatically, so do prep for your closing with your clients/callers.

  • If you need to cancel a session, please do so through the app as early as possible. Leave a cancellation note for the caller explaining the reason and, if possible, seek for them to reschedule a time with you.

  • If you experience any technical issues, you can reach out to our support team in-app via "Help & Support" > “Contact Us” section and submit a support ticket.

    Alternatively, contact us at support@ihearu.app.

    We will respond to you as soon as we can (within 5 business days).